Frequently Asked Questions

Find answers to common questions about our collections and services

How do I determine my correct size?

Please refer to our comprehensive Size Guide located on each product page. We provide detailed measurements to ensure the perfect fit for every silhouette.

What materials do you use in your clothing?

Snag is committed to quality. We use a mix of premium natural fibers like organic cotton and linen, alongside high-performance recycled synthetics for durability.

Can I modify or cancel my order after it has been placed?

Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.

How should I care for my Snag garments?

To maintain the longevity of your items, we recommend washing in cold water on a gentle cycle and laying flat to dry. Specific care instructions are found on the inner garment label.

Do you restock items that are sold out?

We frequently restock our core collection. For seasonal pieces, you can sign up for 'Back in Stock' notifications on the specific product page.

Are your manufacturing processes ethical?

Yes, we partner exclusively with factories that adhere to fair labor practices and environmental safety standards to ensure ethical production.